Refund Policy
We want you to be completely satisfied with PDF Toolbox
30-Day Money-Back Guarantee
100% Satisfaction Guaranteed
If you're not completely satisfied with PDF Toolbox within 30 days of your purchase, we'll provide a full refund, no questions asked.
We stand behind our product and want you to be completely happy with your purchase. Our 30-day money-back guarantee ensures you can try PDF Toolbox risk-free.
How to Request a Refund
Contact Support
Email us at supportpdf@pdf-expert.live or use our contact form
Provide Details
Include your email address and reason for the refund request
Get Refunded
We'll process your refund within 3-5 business days
What to Include in Your Refund Request:
- • Your registered email address
- • Approximate date of purchase
- • Brief reason for the refund (optional but helpful)
- • Any feedback to help us improve our service
Refund Timeline
Account Access Suspended
Your subscription will be cancelled and access to premium features will be suspended.
Refund Processing
We'll initiate the refund through your original payment method.
Refund Completion
The refund will appear in your account (timing depends on your bank/card issuer).
Refund Eligibility
✓ Eligible for Refund
- • Subscriptions purchased within the last 30 days
- • Technical issues that prevent service use
- • Service not meeting advertised features
- • Accidental duplicate purchases
- • Billing errors or unauthorized charges
✗ Not Eligible for Refund
- • Subscriptions older than 30 days
- • Violation of terms of service
- • Excessive usage or abuse of service
- • Change of mind after 30 days
- • Free trial periods (no charge to refund)
Partial Refunds
In some cases, we may offer partial refunds based on usage and circumstances:
- • Pro-rated refunds: For annual subscriptions cancelled mid-term
- • Service credits: For extended outages or service disruptions
- • Downgrade refunds: Difference when switching to a lower plan
Before Requesting a Refund
We'd love to help resolve any issues you're experiencing. Consider these alternatives:
Technical Support
Our support team can help resolve technical issues and answer questions.
Contact Support →Need Help?
Have questions about our refund policy or need to request a refund?